Privacy Policy

Effective Date: February 6, 2026
Shaw & Elenbaas (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, contact us, or communicate with us by phone, email, or text message.

We may collect the following categories of information:

Information you provide directly

• Contact details (such as name, email address, phone number)
• Information you submit through forms (such as the message/details you provide about your situation)
• Information you provide when you call, email, or text us (including the contents of communications)
• Payment-related information when you choose to pay online (processed by a third-party payment provider; we generally do not receive or store full payment card details)

Information collected automatically

• Device and usage data (such as IP address, browser type, pages visited, time spent, referring/exit pages)
• Cookies and similar technologies (used for basic site functionality, analytics, and improving user experience)

We use the information we collect to:

• Respond to inquiries and schedule consultations
• Provide legal services and client support (as applicable)
• Communicate with you about your request, our services, and administrative matters
• Send text messages or calls if you request or consent to receive them
• Process payments and maintain accounting/transaction records
• Operate, maintain, and improve our website and services
• Detect, prevent, and address security, fraud, or technical issues
• Comply with legal obligations and enforce our policies

We may share personal information in the following circumstances:

Service providers
We may share information with vendors who help us operate our business and website (for example: website hosting, analytics tools, email services, and payment processing). These vendors are permitted to use personal information only to perform services for us.

Payment processing
If you use our “Pay Now” feature, your payment is processed by a third-party payment provider, and your information is handled according to that provider’s policies.

Legal and compliance
We may disclose information if required to do so by law, court order, subpoena, or other legal process, or when we believe disclosure is necessary to protect rights, safety, and security, or to investigate fraud.

Business transfers
If we are involved in a merger, acquisition, financing, reorganization, or sale of assets, information may be transferred as part of that transaction.

SMS consent is not shared with third parties or affiliates. (This includes consent to receive text messages.)

4) Text Messaging (SMS) Privacy

If you provide your mobile number and opt in to receive text messages from us:

• We may send messages related to your inquiry, scheduling, reminders, and client communications (as applicable).
• Message frequency varies.
• Message and data rates may apply.
• You can opt out at any time by replying STOP. You can request help by replying HELP.

SMS consent is not shared with third parties or affiliates.

We may use cookies and similar technologies to:

• Enable core website functionality
• Understand how visitors use our site and improve performance
• Maintain security and prevent abuse

You can control cookies through your browser settings. If you disable cookies, some site features may not function properly.

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including to comply with legal, accounting, or reporting obligations and to establish or defend legal claims.

Depending on your location and applicable law, you may have rights to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of certain information
• Opt out of certain communications (including SMS by replying STOP)

To make a request, use the contact information below.

Our website may contain links to third-party websites (for example, payment processing). We are not responsible for the privacy practices of those third parties. Please review their privacy policies separately.

Contacting us through this website, email, phone, or text does not by itself create an attorney–client relationship. Please do not send highly confidential or sensitive information until an attorney–client relationship has been established and you have received instructions on secure communication.

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the “Effective Date” above.

If you have questions about this Privacy Policy or our privacy practices, contact us:

Shaw & Elenbaas
1312 Oak St, Conway, AR 72034
Phone: (501) 329-5803
(You may also contact us through the website contact page.)